Training and Assessment Strategy-SIRSS00029 Result Driven Retail Operation Skill Set New Units of competency MSMBLIC002 Licence

Units of competency MSMBLIC002 Licence to operate an advanced boiler * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SITXEBS003 Build and launch a small business website SITXEBS002 Develop

Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful

Units of competency ICPPRN4960 Set up and produce complex digital print ICPPRN3840 Set up and produce basic digital print ICPPRN3920 Set up and produce specialised digital print * We can develop additional elective units that are not listed on request (Please contact us for further information)

Training and Assessment Strategy-SIRSS00029 Result Driven Retail Operation Skill Set New Units of competency MSMBLIC002 LicenceYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.