LLND Kit-ICTSS00080 Copper Cable Jointer Skill Set CUA aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour SIRCCPM002 Coordinate a pharmacy quality system SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises

Units of competency CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCDIV003 Manage and promote diversity BSBMGT605 Provide leadership across the organisation CHCPRP001 Develop and maintain networks and collaborative partnerships * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBHRM613 Contribute to the development of learning and development strategies BSBLDR811 Lead strategic transformation TAELED803 Implement improved learning practice Elective units BSBCRT611 Apply critical thinking for complex problem solving BSBINS603 Initiate and lead applied research BSBLDR601 Lead and manage organisational change BSBOPS601 Develop and implement business plans BSBSTR801 Lead innovative thinking and practice * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCWHS202 Participate in workplace health and safety processes AHCWRK211 Participate in environmentally sustainable work practices AHCWRK212 Work effectively in industry AHCWRK213 Participate in workplace communications Elective units AHCLSK209 Monitor water supplies Group A AHCMOM204 Undertake operational maintenance of machinery Group A AHCMOM207 Conduct front-end loader operations Group A AHCPMG201 Treat weeds Group A AHCPMG202 Treat plant pests

LLND Kit-ICTSS00080 Copper Cable Jointer Skill Set CUA aggressive or abusive customers SIRXCEG009Empower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational