ERF Checklist-SIRXOSM005 Develop a basic website for customer engagement DEF aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour SIRCCPM002 Coordinate a pharmacy quality system SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises

Units of competency ICPSCP3830 Prepare film for complex screen printing ICPSCP2820 Prepare film for basic screen printing * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBPRO401 Develop product knowledge BSBREL402 Build client relationships and business networks BSBSLS407 Identify and plan sales prospects BSBSLS408 Present

AMPMGT501 Design and manage the food safety system AMPMGT502 Manage new product or process development BSBFIN501 Manage budgets and financial plans BSBOPS502 Manage business operational plans BSBPMG430 Undertake project work BSBTWK502 Manage team effectiveness If you require RPL Kits with comprehensive benchmarking

ERF Checklist-SIRXOSM005 Develop a basic website for customer engagement DEF aggressive or abusive customers SIRXCEG009Please contact us for more information!