Learner Resources-TLIL0004 Apply conflict and grievance resolution strategies New Unit ethics and privacy in an

ethics and privacy in an ICT environment ICTICT424 Address cyber security requirements ICTICT425 Implement WHS

Select timbers for furniture production MSMSUP390 Use structured problem-solving tools BSBOPS304 Deliver and monitor a service to customers CPCCJN3003 Manufacture components for doors

Units of competency HLTARO009 Select and advise on aromatic therapies HLTARO008 Prepare and dispense aromatic formulations CHCPOL003 Research and apply evidence to practice * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBEBU401 Review and maintain a website ICTWEB434 Transfer content to websites ICTWEB304 Build simple web pages * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-TLIL0004 Apply conflict and grievance resolution strategies New Unit ethics and privacy in anOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all