ERF Checklist-SITXCCS009 Provide customer information and assistance CPC Core units BSBCUS403 Implement customer

Core units BSBCUS403 Implement customer service standards FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC402 Develop and maintain in-depth knowledge of products and services used by an organisation or sector FNSINC503 Identify situations requiring complex ethical decision making FNSRSK411 Apply risk management strategies to own work Elective units FNSSAM401 Sell financial products and services FNSSAM402 Implement a sales plan FNSSAM403 Prospect for new clients FNSINC504 Apply ethical frameworks and principles to make and act upon decisions BSBSMB407 Manage a small team BSBWOR501 Manage personal work priorities and professional development FNSCUS402 Resolve disputes * We can develop additional elective units that are not listed on request (Please contact us for further information)

weeds and diseases AHCDRY303 Coordinate and monitor milking operations AHCDRY304 Carry out routine service of milking equipment AHCLSK309 Implement animal health control programs AHCLSK311 Implement feeding plans for livestock AHCLSK318 Rear newborn and young livestock AHCLSK330 Implement procedures for calving AHCWRK315 Respond to emergencies AHCWHS302 Contribute to workplace health and safety processes Electives AHCBAC313 Establish pastures and crops for livestock production AHCINF306 Plan and construct an electric fence AHCINF307 Plan and construct conventional fencing AHCLSK301 Administer medication to livestock AHCLSK308 Identify and draft livestock AHCMOM305 Operate specialised machinery and equipment AHCPCM305 Implement a plant nutrition program * We can develop additional elective units that are not listed on request (Please contact us for further information)

mobile homes and mobile workplaces CPCPGS3052 Maintain Type A gas appliance CPCPGS3055 Install gas sub-meters CPCPDR3025 Plan layout and install vacuum drainage systems RIIWHS202E Enter and work in confined spaces RIICTT306E Install cure in-place linings for existing pipeline systems If you require RPL Kits with comprehensive benchmarking

secure and support sales solutions Elective units BSBCUS401 Coordinate implementation of customer service strategies BSBCUS402 Address customer needs BSBLDR401 Communicate effectively as a workplace leader BSBRES411 Analyse and present research information BSBINN301 Promote innovation in a team environment BSBLDR402 Lead effective workplace relationships If you require RPL Kits with comprehensive benchmarking

ERF Checklist-SITXCCS009 Provide customer information and assistance CPC Core units BSBCUS403 Implement customerPlease contact us for more information!