ERF Checklist-FNSISV408 Manage handling and settlement of routine insurance claims for retail clients SLE Units of competency BSBSTR402 Implement

Units of competency BSBSTR402 Implement continuous improvement BSBCRT411 Apply critical thinking to work practices BSBCRT413 Collaborate in creative processes BSBCRT512 Originate and develop concepts If you require RPL Kits with comprehensive benchmarking

Units of competency AHCBEK304 Remove a honey crop from a hive Remove a honey crop from a hive AHCBEK302 Manipulate honey bee brood Manipulate honey bee brood AHCBEK205 Prepare and use a bee smoker Prepare and use a bee smoker AHCBEK203 Open and reassemble a beehive Open and reassemble a beehive AHCBEK313 Manage pests and disease within a honey bee colony AHCBEK206 Assemble and maintain beekeeping components * We can develop additional elective units that are not listed on request (Please contact us for further information)

HLTAID003 Provide first aid Group B ICTICT203 Operate application software packages Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBDIV501 Manage diversity in the workplace SITTIND001 Source and use information on the tourism and travel industry SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict SITXFIN002 Interpret financial information SITXFIN003 Manage finances within a budget SITXFIN004 Prepare and monitor budgets SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices Elective units SITTTSL013 Construct promotional international airfares Group A SITTTSL014 Construct advanced international airfares Group A SITTTSL015 Administer billing and settlement plans Group A SITTTSL016 Provide specialist advice on cruises Group A SITTTSL017 Maintain product inventories Group A SITXCCS002 Provide visitor information Group A SITXHRM002 Roster staff Group B SITXHRM004 Recruit

ERF Checklist-FNSISV408 Manage handling and settlement of routine insurance claims for retail clients SLE Units of competency BSBSTR402 ImplementPlease contact us for more information!