Learning and Assessment Kit-BSBRSK401 Identify risk and apply risk management processes SIS Core units BSBCUS403 Implement customer

Core units BSBCUS403 Implement customer service standards FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC402 Develop and maintain in-depth knowledge of products and services used by an organisation or sector FNSINC503 Identify situations requiring complex ethical decision making FNSRSK411 Apply risk management strategies to own work Elective units FNSSAM401 Sell financial products and services FNSSAM402 Implement a sales plan FNSSAM403 Prospect for new clients FNSINC504 Apply ethical frameworks and principles to make and act upon decisions BSBSMB407 Manage a small team BSBWOR501 Manage personal work priorities and professional development FNSCUS402 Resolve disputes * We can develop additional elective units that are not listed on request (Please contact us for further information)

configure and test internet protocol networks ICTWEB432 Design website layouts Group G ICTWEB434 Transfer content to websites Group G ICTPRG430 Apply introductory object-oriented language skills Group E ICTPRG434 Automate processes ICTWEB431 Create and style simple markup language documents Group G ICTWEB430 Produce server-side script for dynamic web pages Additional Electives ICTWEB443 Implement search engine optimisations Group G ICTWEB433 Confirm accessibility of websites Group G ICTWEB452 Create a markup language document Group G BSBWOR404 Develop work priorities ICTSAD501 Model data objects * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CHCYTH004 Respond to critical situations CHCPRT002 Support the rights and safety of children and young people HLTAHW034 Provide healthy lifestyle programs and advice HLTAHW027 Provide information and strategies in sexual health for women HLTAHW012 Assist with prevention and minimisation of substance misuse HLTAHW026 Provide information and strategies in sexual health for men * We can develop additional elective units that are not listed on request (Please contact us for further information)

We provide a comprehensive learner guide as a separate document

Learning and Assessment Kit-BSBRSK401 Identify risk and apply risk management processes SIS Core units BSBCUS403 Implement customerOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to