aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour SIRCCPM002 Coordinate a pharmacy quality system SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises
Core units BSBHRM521 Facilitate performance development processes BSBHRM522 Manage employee and industrial relations BSBHRM523 Coordinate the learning and development of teams and individuals BSBHRM524 Coordinate workforce plan implementation BSBHRM527 Coordinate human resource functions and processes BSBOPS504 Manage business risk BSBWHS411 Implement and monitor WHS policies
Core units AHCPER322 Communicate permaculture system principles to stakeholders AHCPER324 Establish a permaculture system AHCPER332 Maintain integrated plant and animal systems AHCPER335 Select plant and animal species for permaculture systems AHCPER414 Develop recommendations for integrated plant and animal systems AHCWRK322 Conduct site inspections Elective units AHCECR301 Maintain native ecosystem areas Group B AHCPER323 Use the characteristics of plant resilience in a permaculture system Group A AHCPER325 Mitigate plant pests
Core units BSBCRT301 Develop and extend critical and creative thinking skills BSBDES305 Source and apply information on the history and theory of design BSBDES401 Generate design solutions BSBDES402 Interpret and respond to a design brief BSBWHS201 Contribute to health and safety of self and others CUAACD401 Integrate colour theory and design processes CUAPPR401 Realise a creative project Elective Units BSBCRT401 Articulate
LLND Kit-CHCPRT036 Undertake and implement planning with at-risk children and young people and their families AHC aggressive or abusive customers SIRXCEG009Empower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational