Learner Resources-BSB40315 Certificate IV in Customer Engagement Graduate Diploma Units of competency AURETU005 Retrofit

Units of competency AURETU005 Retrofit and modify air conditioning and HVAC systems AURETU004 Diagnose and repair air conditioning and HVAC systems AURETU003 Service air conditioning and HVAC systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCBAC302 Establish pastures and crops for livestock production AHCCHM303 Prepare and apply chemicals AHCCHM304 Transport and store chemicals AHCDRY301 Coordinate milking operations AHCINF302 Plan and construct an electric fence AHCLSK309 Implement animal health control programs AHCLSK311 Implement feeding plans for livestock AHCLSK318 Rear newborn and young livestock AHCLSK329 Implement procedures for calving AHCWRK303 Respond to emergencies AHCWHS301 Contribute to work health and safety processes Elective units AHCAIS303 Artificially inseminate livestock AHCBAC301 Conserve forage AHCBAC305 Undertake preparation of land for agricultural crop production AHCBAC306 Establish agricultural crops AHCDRY302 Operate a dairy recycling system AHCINF301 Implement property improvement

locate and protect underground services RIICCM203D Read and interpret plans and job specifications RIICOM201D Communicate in the workplace RIIIMG301D Maintain site records RIIRIS301E Apply risk management processes RIIWHS201D Work safely and follow WHS policies and procedures RIIWHS202D Enter and work in confined spaces Elective units RIICCM205E Carry out manual excavation RIICCM206D Support plant operations RIICCM207D Spread and compact materials manually RIICCM208D Carry out basic levelling RIICCM210D Install trench support RIICCM302 Track directional boring operations RIICCM303 Conduct vacuum excavations RIICTT301E Conduct fluid assisted directional boring RIICTT303E Control micro tunnelling and pipe-jacking operations RIICTT309E Install slip lining in existing pipeline systems RIIHAN301E Operate elevating work platform RIIHAN307E Operate a vehicle loading crane RIISAM201D Handle resources and infrastructure materials and safely dispose of nontoxic materials RIISAM203D Use hand and power tools RIISAM204D Operate small plant and equipment RIIWMG203D Drain and dewater civil construction site RIICRC203D Install sub-soil drainage * We can develop additional elective units that are not listed on request (Please contact us for further information)

codes and specifications UEEDV0005 Install and maintain cabling for multiple access to telecommunication services UEERE0001 Apply environmentally and sustainable procedures in the energy sector Elective units BSBOPS203 Deliver a service to customers CPCWHS1001 Prepare to work safely in the construction industry HLTAID009 Provide cardiopulmonary resuscitation UEECO0016 Receive and store materials and equipment for electrotechnology work UEECO0017 Source and purchase material/parts for installation or service jobs * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-BSB40315 Certificate IV in Customer Engagement Graduate Diploma Units of competency AURETU005 RetrofitOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all